Author: tenoviauser
what to do when blog traffic drops

What to do if your blog traffic suddenly drops

There comes a time for every marketer or site owner when you are faced with a sudden downside of your blog traffic. All the time, effort, and strategies that you put into creating the content, building an audience, planning the content marketing, and keeping your audience engaged, start to look like a waste. This is definitely a cause for alarm but not panic. Because this can be fixed and easily so.

Before you start, know that Google Analytics is going to be your invincible weapon for this fight.

If you are experiencing a traffic drop on your website blogs, then read on to know how you can take care of this situation in the smartest possible ways.

Study the numbers

No matter how bad they look on the analytics report, you must study them to identify where the problem lies. For example, if you read the line graph on the Blog Analytics report, you would clearly see a smooth drop, a sharp drop, or a contrasting rise and drop. Also, see the period (day or days) across which the drop took place. If you notice the graph coming back slowly after a sudden decrease, it is highly possible that there might have been a technical error on your site/page/server for that period.

Identify the sources

Depending on the kind of traffic that has dropped, you can look for a solution. Check if the source was direct, organic, paid, referral, or social. For instance, a drop in direct traffic means that your user behavior has changed and you need to up your game. If it was organic, then maybe check for a possibility of Google Penalty.

Know the users

Determine if the blog traffic is a result of new users or existing ones. For example, if new users are dropping then maybe it is an issue with your searchability. Then maybe you need to revise your keyword strategy. On the other hand, if it is existing users, then you probably need to check the site performance, speed, page errors etc. Accordingly, you also need to take a new approach to your blog content.

No matter what solution you take, always seek expert advice for the best possible results. 

Importance of buyer persona

Importance of Buyer Persona for your Business Growth

As a marketer, it is your first and foremost responsibility to ‘listen’ to your customer. If you want to effectively communicate with your buyer and understand them, you must know them first. As customers change and evolve in the way they engage with brands, you, as a marketer/business
owner also need to evolve with the right kind of customer insight. This is how you can develop buyer personas.

Not to be confused with consumer demographics, a buyer persona gives you a detailed study of their buying behavior, market navigation, and decision-making journey. And as a ‘good listener’ to your users, you would educate them and walk with them through this process.

The significance of buyer persona in business growth

Buyer personas help in generating better quality leads and help in conversions through effective communication.

  • With a deeper level of understanding, you can become a useful and trusted resource for them, driving their purchase decision.
  • It keeps you well-informed about your customer’s needs, preferences, goals, and expectations. Accordingly, you can be more efficient in your customer strategy and address the very specific needs of your consumer.
  • A well-defined persona can guide you into the customer’s psyche of how and why they make a purchase and how you can engage with them with relevant information.
  • Buyer personas work as an important tool in customizing your marketing efforts towards the right kind of audience and help in lead generation.
  • You can customize every brand message, content, information, or even your products and services as per the persona that you developed for your buyer. That way, you do not have to rely on a ‘one-size-fits-all’ strategy which might or might not work for every customer.
  • Since you are constantly in sync with your buyers through their established personas, it also helps you to improve your existing products, introduce new products, or even address market challenges.
  • With buyer personas, you can easily segment your customers into different groups.
  • Personas are designed to be user-driven and that makes you an efficient and effective marketer.
  • It keeps you well-informed about your customer’s needs, preferences, goals, and expectations. Accordingly, you can be more efficient in your customer strategy and address the very specific needs of your consumer.
  • A well-defined persona can guide you into the customer’s psyche of how and why they make a purchase and how you can engage with them with relevant information.
  • Buyer personas work as an important tool in customizing your marketing efforts towards the right kind of audience and help in lead generation.
  • You can customize every brand message, content, information, or even your products and services as per the persona that you developed for your buyer. That way, you do not have to rely on a ‘one-size-fits-all’ strategy which might or might not work for every customer.
  • Since you are constantly in sync with your buyers through their established personas, it also helps you to improve your existing products, introduce new products, or even address market challenges.
  • With buyer personas, you can easily segment your customers into different groups.
  • Personas are designed to be user-driven and that makes you an efficient and effective marketer.

Customers are at the core of any business and knowing them in depth can go a long way in boosting your business growth.

How MIS improves operational efficiency of online merchants

How MIS improves operational efficiency of online merchants

More often than not, online merchants face the issue of data accuracy and reliability. As enterprises of the information age, every business owner needs a robust information system, to manage the overwhelming amount of data and reduce human error. A Management Information System goes a long way in adding value to business functions and ensuring operational efficiency.

Here are some of the key contributions of MIS to your online business.

Helps in organizing data

With the high volume of data, information, and statistics your site collects every day, you need them to be organized for better analysis and make intelligent decisions. By sorting irrelevant data and organizing the necessary ones, it helps increase employee productivity and keeps the business processes seamless.

Addresses crisis situations

Imagine a system which can analyze stocks and predict future market performances. If you are in the stock business or dealing with the finance market online, then an MIS could be your valuable business tool. With the right MIS, you can have better foresight and avoid any probable crisis.

Helps store information

In a time of data overload, your business needs a mechanism that will help you archive vital data for future reference. MIS does just that. Such systems stores all necessary information in a user-friendly, easily retrievable database which helps you keep your data safe for a long time.

Encourages you to make decisions easily

Your business strategies and decision making are completely dependent on the kind of ‘information’ you have from your past performances, current market scenario, future predictions, and so on. With a comprehensive information system, you can have the entire picture laid out in front of you and be well-equipped for more strategic decisions.

Helps you get a better insight into your business

Markets are changing, leading every enterprise to stay ahead of their game. With an intelligent information system at your disposal, you can get better perspectives to the future of your business, your competition, and challenges.

As businesses become more data and information driven, the need for a robust system increases. MIS enables management of every piece of such dynamic information with minimal human intervention.

Social Commerce: What it is & Why should you include it

Social Commerce: What it is & Why should you include it

Have you often seen the carousel ads on Facebook or an Instagram ad post with a ‘shop now’ button inviting you to start your shopping right away? That is what social commerce is all about.

To define it simply, Social Commerce is a combination of the best features of e-commerce and social media strategy. With an increased number of shoppers browsing social channels to make a purchase decision, these platforms are making the most of such opportunities to encourage a call to action right then and there.

Here are a few good reasons why you should also consider joining the Social Commerce bandwagon.

It is more connected

Let’s admit it, people are more connected online than offline. The shopping communities on social platforms enjoy commenting, sharing, posting, reviewing, and advising fellow shoppers, all within the platform. And when, as a brand, you place yourself within such communities, there are high chances of your visibility.

It is a linear shopping process

User experience is at the core of better conversions and repeats business. And as a retailer, you would do anything to make the purchasing process hassle-free for your buyer. When you use social channels to make your buyer shop therein, you are basically cutting down the entire navigation process from your social media page to the website and then to the transaction. This can dramatically enhance the shopping experience for your buyer.

It generates instant customer responses

Needless to say, there is no better place than social media platforms to get instant reviews and reactions on anything from politics to pet care. Shopping is no different. With consumers already in a conversation on similar products as yours or even yours, you can assess the feedback, implement in your sales strategy and personalize the customer service right then and there.

Besides these, there are a few other reasons that make Social Commerce the need of the hour

  • It provides endless opportunities for influencer marketing.
  • It yields better revenues and directs too.
  • It is more visually appealing.
  • It gives users the validation that they seek.

With the majority of shoppers and users from the social-savvy generation, Social Commerce is shaping up to be the next level of the shopping experience and the future of online retail.

Changes in e-Commerce policy: A Hidden Opportunity

Changes in e-Commerce policy: A Hidden Opportunity

On December 28, 2018, the Department of Industrial Policy and Promotion (DIPP) under the Ministry of Commerce, Government of India passed a new set of policies and introduced significant changes to its earlier policy (of 2017) which governed Foreign Direct Investments (FDI) in the e-commerce sector. The Indian retail landscape is economically and politically a sensitive one with stringent laws on foreign investment. E-commerce has been the only sector exclusive of the rule. But with the new regulations in place, it is largely going to change the dynamics of the Indian e-commerce industry.

Highlights of the policy:

  • Marketplace Entity (like Amazon) will have no ownership or control over the store inventory (of sellers).
  • The marketplace with run on an inventory-based model.
  • Marketplace Entity or its group companies cannot buy more than 25% from a single vendor.
  • Marketplace Entity cannot influence the price of goods and there will be a standard pricing model for all vendors.
  • Marketplace Entity will offer logistics and operational services to all vendors non-discriminately.
  • Marketplace Entity will offer cashback to all buyers without any discrimination.
  • Marketplace Entity cannot mandate the exclusivity of products to any vendor.

While the above policies remain strong for marketplaces, this could be a blessing in disguise for retail owners.

Let’s look at some of the benefits retails are most likely to gain out of this new policy:

  • With the inventory-based e-commerce, retailers will now have more control over their products and yet reap the benefits of a managed marketplace.
  • Since marketplaces cannot run their own discounts, retailers can set a pricing model as per their sales strategy as well as take control of offers and discounts.
  • Now that vendors will not be tied up by the exclusivity clause with the marketplace, they can spread their products across different platforms.
  • Most importantly, marketplaces will now be mandatorily required to submit a compliance document that abides by the policy guidelines on September 30 of every year. This will make the e-commerce landscape more transparent not only for vendors but also for end customers.

Overall, the current scenario creates opportunities for vendors rather than hindering their e-commerce business practice.

5 e-Commerce mistakes to avoid while selling online

5 e-Commerce mistakes to avoid while selling online

E-commerce retail is one of the most profitable industry spaces to be in. But because to err is completely human, many retailers end up making mistakes, big or small and that can leave a bad taste in their mouth about the e-commerce business.

Here are the top five mistakes most people make:

Choosing the wrong platform

Investing in a wrong platform could also result in loss of revenue, conversion, traffic, unfriendly user interface, or even security issues. Thus using more time, money, and efforts in fixing the mistake. It is important to choose a platform that will allow you to integrate your current systems, gives you complete control on your store operations, and lets you customize your store the way you want.

Choosing the wrong audience

A great-looking shop and a smart business strategy are only worthwhile when you have the right customers to sell to. Most often than now, retailers cannot clearly define their target audience or don’t spend enough time to determine the micro factors that drive their behavior. And that is a mistake. Even before you make a sales plan you need to know if your audience really needs your product and if they do if your product is really solving their problem. Accordingly, you can use the messaging they understand.

Not building an SEO friendly site

Content is king and your site must obey it. While most retailers give it a second priority, well-written, SEO-friendly content is what actually drives traffic to your site and increases your search engine rankings, among many other things. Every page and product description on your site should be optimized for search engines.

Complex navigation and user journey

A visually appealing website with an undefined user journey is as good as no website. From a holistic and well cut out user experience to an efficient checkout process, online customers need a smooth-sailing shopping experience.

Not building a scalable website

While many make the mistake of not thinking long-term for their e-commerce store, it is essential to be future ready. Keep provisions for new features, more products, at time of expansion in the future.

If you can avoid these key mistakes, so you can have a long-running, successful online store.

Mistakes that could be affecting your Omnichannel retail efforts

Mistakes that could be affecting your Omnichannel retail efforts

Omnichannel is the buzzword in the retail industry space today. But with stringent competition, newer technologies, every retailer is struggling to keep up their game. While some are succeeding, some end up making mistakes, costing them valuable resources.

Here are a few pertinent mistakes retailers can avoid, to boost their Omnichannel efforts:

An overdose of engagement

Customer engagement is a slow process and meant to be immersive. Overwhelming them with brand messaging and ads everywhere they go is no less than stalking. In the process of focusing on the channels, sellers often forget about the people. The idea is to focus not on the number of channels to explore but to explore the customer journey on specific channels that they are loyal to. Giving them enough space and targeting them on the right channel through the right messaging is the key.

Unfriendly Mobile experience

Mobile and smart device usage is seeing a radical growth and it will be in the near future. But there is still a big gap between the number of people using mobiles for shopping and retailers offering the best shopping experience on the mobile interface. This largely affects conversions.

A few things to consider to enhance the mobile experience-

  • Check if the site is loading slower than usual
  • Check your site’s user experience on 3rd-party platforms
  • Do a test shopping for your products on different mobile devices and assess the navigation on each
  • Use Google’s Mobile-Friendly Test to check the mobile-friendliness of your site.

Too many channels, too little focus

Remember, your business has to omnichannel, not omnipresent. You cannot and should not be everywhere. And not all strategy work for every retail business. Depending on where your customers are you can choose your target platform/s. And spreading yourself too thin across the market will dilute your brand experience. For instance, if you have your audience majorly on YouTube and Instagram, you do not need to be on Reddit or Twitter.

The same goes for marketplace presence. If you are exploring one leading marketplace, maximize that platform, rather than being present on every possible marketplace and splitting your marketing strategy.

5 things to remember before you get your business on marketplaces

5 things to remember before you get your business on marketplaces

The most logical move for any retailer today is to explore online marketplaces. Whether you are a small start-up trying to establish your business, or a seasoned market player eyeing to expand, a marketplace gives you exposure to an infinite market and a whole lot of business benefits that can come handy in the long run. However, every new move takes a lot of preparation and sound decision making. Before you select and plan to foray into a marketplace, there are a few things to consider.

Here are the most important of them:

Traffic volume of the marketplace

How much traffic does your target market yield on a daily basis? Does the number suit your objectives? Although the site will have an existing customer base, it is still essential to know how big it is. More so for niche products/segments where the relative marketplace might not have a high traffic volume.

Marketplace fee structure

Of course, there are fees and associated costs involved when you enter a marketplace. Confirm if they charge a sales commission, listing fee, branding cost, or do they have a customized fee structure. Also, confirm if the shipping and handling charges will be borne by them or you.

Site Policies

Needless to say, you will have a few rules to follow on a marketplace than on your own e-commerce site. So ask about branding and marketing possibilities, setting up your own store, and most importantly, return policies.

Customer base

One of the biggest benefits of a marketplace is the readymade customer base they have. But that can never guarantee any sales figure for you. As a seller, you can make the most of that existing set of customers and use your own strategy to drive sales. There are various ways you can do this, including optimizing your product listing, increasing the visibility of your items, and product bundling.

Seller support

Since you are new to the marketplace you will need a lot of technical and operational support. Ask if you will be assigned an account manager or DIY tools and tutorials to guide you through the establishment process and even after. For more efficient operations, seek the support and advice of an online marketplace expert.

5 Strategies you should consider while running ads on marketplaces

For every online retailer today, being present on leading marketplaces is a given. While the marketplace does their bit to boost sales for their sellers, the retailers also need to constantly upgrade their marketing techniques and strategies to be ahead of their competition. And one such activity to be seriously considered is advertising on marketplaces. Read on to discover a few techniques of marketplace management which can yield better results from your marketplace advertising.

Leverage the buyer’s intent

Most often than not, retailers place their product ads as a means of ‘awareness’. Shoppers on marketplaces are there with the intention of buying. While awareness is required but that could be saved for social ads or other newsfeed ads. Marketplace ads need to be more specific and ‘intent-driven’.

Make the most of keywords

Most leading marketplaces like Amazon have their own keyword tool. Like regular search engine optimization, this tool will also help you identify the right set of keywords you can use in your brand messaging and target users based on what they are looking for the most. This will not only make your ads more efficient but also help you drive better results.

Be clear about pricing

Your pricing strategy should be consistent and reflect on your advertising message. Whether you are offering a discount on your markup or bundling up products and offering a holistic price, your ads should be transparent and linear.

Optimize your targets

You can use both manual targeting and automatic targeting while developing your campaign. You can create a run a keyword campaign using manual targeting for better control and combine it with automatic targeting.

Content around context

Your ad copy needs to be in sync with the trend. For instance, a festive season and cannot be generic about the brand or a special feature. Rather, it should highlight the mood of the season and offer a purpose for the shopper for the particular time period.

Announce your offer

And we mean discounts. But discounts and freebies do the trick when they are pronounced out. Action words like ‘lightning deals’, ‘last X items remaining’, ‘going in X hours’  or bold, striking colors and images can make your offer look like one no shopper can refuse.

Tricks Startup should use to master Digital Marketing

Tricks Startup should use to master Digital Marketing

Nothing can be more exciting than starting your own venture and joining the growing population of millennial entrepreneurs. While you need to strategize for growth and expansion, you also need to promote yourself and build your audience base. And as a business of today, you need to emphasize on your digital marketing strategies to find your niche among your competition.

Whether you are considering starting a venture or already have your own startup company, here are a few digital marketing tips that can help you position your brand and your business right.

Make content your strength

Whether it is for SEO purposes, social media, website content, brand or branded content, or even set a brand voice, developing the right content in the right context is the key. But constantly upgrading the content costs, and that is why you should need to develop evergreen content that can be repurposed in the near future and keep the content flowing.

Drip Emailer campaign

Once you have your own mailing database, plan a drip-mailer campaign which creates brand relevance, loyalty among your audience, and increased chances of conversions. All this provided you find the right campaign theme that attracts your audience.

Influencer marketing

Social conversations today are ruled by influencers who give your brand a face and a name that your users can connect with. Make the most of the influencer’s reputation to build credibility for your brand. 

Harness the power of data

Use smart tools like Google Analytics to learn about your past and present data on your website, social media pages, and other online channels. Learn how these numbers can drive your ROI or improve your current activities.

Build your own social community

Find your tribe on social through regular conversations with your audience and encouraging them to become the voice. Brand communities help generate feedback, referrals, and even conversions if done right.

Become an authority

While you might be busy promoting your brand and business, it is important for your audience to know that you also are a significant source of knowledge and authority in your industry space. Tying yourself to important causes or current affairs can do the trick.

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