Launching a Merchandise Store for Swiggy's Delivery Executives
Client Overview
Swiggy, a leading food delivery platform, aimed to equip its 1 million delivery executives with a dedicated merchandise store.The Challenge
Swiggy required a fast-tracked launch of a merchandise store integrated with their existing systems:- Single Sign-On: Easy login via the Swiggy Delivery App.
- Customized Pricing: Tailored pricing based on delivery executives’ tier and location.
- Payment Integration: Wallet account and Payment Gateway integration.
- System Integration: Active directory, app integration, and linkage to multiple warehouses.
Tenovia’s Approach
Utilizing Shopify Plus’ features, we implemented:- Shopify Plus’ Multipass System: Integrated with Active Directory for secure Single Sign-On, maintaining 100% personal data privacy.
- API Integration: Utilized 7 APIs for personalized user experiences based on tier, location, and pricing.
- Order and Warehouse Management: Integrated across national warehouses for logistics coordination.
- Extensible Checkout: Aligning payment gateways, and customizing checkout flows.
The Impact
- Launched within 30 days, fully integrated with the Swiggy Delivery App.
- Solution catered to a massive 1 million delivery executives.
- Used 7 APIs to boost functionality and personalization.
Key Shopify Plus’ Features Used
- Multipass / Single Sign-On Login
- Metafields for customized product details
- Extensible Checkout for smooth payment processing
